FAQ
Where are the servers located?
The servers are located in France and hosted by OVH.
What is the connection speed of all servers?
Most servers are connected to a 100Mbit line and will reach up/down speeds of up to 12Mb/s. The Gigabyte Server is connected to a 1Gbit line and could theoretically reach up/down speeds of up to 100Mb/s.
Is the bandwidth really unlimited?
Yes, it is 100% unlimited.
What is not allowed on the servers?
Public torrent sites
Emule/Limewire/Gnutella network
Spam
Pornography
How can I pay?
We currently accept PayPal and Moneybookers.
How long will the setup take?
After the reception of the money it will take a maximum of 48hrs.
What if I am done using my server or unsatisfied with it?
You have the chance to cancel any server at any time. You can always contact us at info@epicservers.org and ask for help. And EpicServers is open to any suggestions to improve our site and service.
If I buy a server, will you check the harddrives?
We won't under any circumstances. It would be against the meaning of a dedicated server and against the law. Furhtermore, we don't monitor server usage.
If I am not happy with my OS, can I switch?
You can switch your OS anytime you like. But an upgrade to Windows is not free.
I need help/advice setting up, accessing, etc. Where can I ask for help?
You can always contact us at anytime with the following email address: info@epicservers.org. We would be glad to help!